Privacy Policy

Last updated: 1 June 2026

1. Introduction

indigo-stream ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are registered in England and Wales and operate from 47 Broadcast House, Clerkenwell Road, London EC1R 5AR. For data protection purposes, we are the data controller.

2. Information We Collect

Personal Information You Provide

When you enquire about or enrol in our courses, we may collect:

• Name and contact details (email address, postal address)
• Professional background and current employment
• Educational history and qualifications
• Payment information for course fees
• Any additional information you provide in application forms

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Process your course applications and enrolments
• Communicate with you about your training programme
• Send you relevant information about courses and events
• Improve our website and training services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary to provide our training services
• Consent: Where you have given explicit consent for marketing communications
• Legitimate interests: For improving our services and website functionality
• Legal obligation: Where required by law or regulatory requirements

5. Information Sharing

We do not sell your personal information. We may share your data with:

• Accreditation bodies (NCTJ, ScreenSkills) for certification purposes
• Payment processors to handle transactions securely
• Service providers who assist our business operations
• Legal authorities when required by law

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. For course participants, we retain records for a minimum of six years after completion.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

9. International Transfers

Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Address: 47 Broadcast House, Clerkenwell Road, London EC1R 5AR

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data appropriately.